The streamlined tailored booking solution

⭐ Initial enquiry You can reach out by submitting an enquiry form, sending an email, or contacting us directly. This first step lets us understand what type of training you need and any specific requirements.

⭐ Information gathering We’ll ask a few quick questions to make sure the course is suitable for you or your organisation. This may include preferred dates, number of attendees, and any additional learner needs.

⭐ Availability check Once we have your details, we’ll confirm available dates and provide options that fit your schedule.

⭐ Booking confirmation When you’re happy with the date and course details, we’ll send a confirmation message outlining everything agreed, including location, timings, and what to expect on the day.

⭐ Training venue We use The George of Wraysbury as our dedicated training venue. This is fully included in the cost of your course. You’ll also receive a £10 meal credit to use towards your lunch, along with free tea and coffee provided throughout the day. The venue offers ample free parking, making your visit easy and stress‑free.

⭐ Pre‑course guidance Before your training session, you’ll receive a short preparation guide including learner agreement and terms of service so you know exactly what to bring and how the session will run.

⭐ Learner achievement records We keep a secure record of each learner’s achievement and certification. This allows us to monitor renewal dates and reach out when requalification is due, helping you stay compliant without any last‑minute rush.

⭐ Payment terms Our payment terms are flexible and negotiable to suit your organisation’s needs. We supply a clear, itemised invoice for easy payment and straightforward accounting — whether that’s for your finance team or your personal accounting.

⭐ Transparent pricing The price we quote is the price you pay. There are no hidden costs, no unexpected addons, and no surprise fees. Everything is clearly outlined from the start so you can book with confidence.

⭐ Support at every step If you have any questions at any point, we’re here to help. Our aim is to make the process clear, and reassuring.